VANITY PHONE NUMBERS
We live in a hectic society. It is one where fast food and convenience stores succeed due to the pace of our daily lives. People are bombarded every day with enormous amounts of information, and cannot possibly retain all of it. Because of that, your marketing efforts need to do everything possible to create attention and be memorable. Vanity phone numbers and other mnemonic devices can assist in these efforts. Phone numbers which are easy to remember can increase the number of calls your office receives. Further, your
number(s) can reflect what you do and can help brand your firm within your market.

We own the rights to dozens of easy to remember vanity phone numbers that are relevant to the legal profession. We can incorporate them into your marketing campaign, or we can help you secure other numbers that may be beneficial.

GHOST CALL PROGRAM
Does your staff handle every new call the way you want? Are they courteous? Are they professional? Are they sympathetic? Do they get all the essential information? Do they handle the call quickly? Do they schedule the caller properly?

Too often we assume that things are being done when in reality there may be a problem. For a new caller, your reception and/or intake department is typically the first impression they get of your firm. As they say, you never get a second chance to make a first impression.

We provide free ghost calling for all of our clients. We will call your office pretending to be a new caller. We will evaluate a number of salient areas with respect to your intake process. We will then report our findings with any suggestions we may have as to ways to improve the reception/intake process from the new caller’s perspective.